SERVICE: Mr Louis Chua works as a store assistant at FairPrice Finest’s Changi Airport Terminal 3 branch |
These are the scribbles on Louis Chua’s notepad as he traverses from aisle to aisle in the supermarket.
But Mr Chua, 52, does not use the notepad to hold his shopping list.
He uses it to communicate. Deaf and unable to speak, Mr Chua, a store assistant at NTUC FairPrice Finest’s Changi Airport Terminal 3 branch, communicates with his colleagues and customers by writing in his notebook or through simple hand signals.
His store manager, Mr Philip Ang, 47, says Mr Chua is popular among his colleagues and customers.
Mr Ang says: “Many regular customers look for him when they need help. “He offers to help customers carry their groceries all the way to the departure halls.”
- The News Paper
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